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Support Desk

Get in Touch

Send us the details and we will review your request. Clear activation IDs, country/service names, and payment references help us resolve issues faster.

Send a Message

Email us directly

Skip the form if you prefer — write to support@smsape.com and the same team will pick it up.

  • SMSAPE staff will never ask for your password or full payment details over email.
  • Replies typically land within 24–48 hours on business days.
  • A clean screenshot of the issue speeds things up considerably.

Try the FAQ first

Most billing and activation questions already have a written answer there — worth a glance before opening a ticket.

Browse FAQs

Make us faster — include this

The first reply is quicker when the message already contains:

  • the email tied to the SMSAPE account in question;
  • the activation ID, order ID, or on-chain transaction hash that's relevant;
  • the country and service involved in the failure;
  • the exact error text or screen behavior you observed.